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Music & Arts

2916 Chain Bridge Rd
Oakton, VA 22124 703-281-0400

Ratings

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Consumer Ratings for Music & Arts — 14 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Consumer Comments for Music & Arts

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Consumer from Herndon, VA
Dec 29, 2023
Recommended
Consumer from Fairfax, VA
Dec 23, 2023
Recommended
Consumer from Oakton, VA
May 07, 2023
Not Recommended
While the staff is friendly and service-oriented, we had a disappointing experience purchasing a trombone from the Oakton Music and Arts location last year. We purchased a used student model for our son who was just starting out on the instrument. From the start, it had issues so we had to bring it back for repairs. While the problem was improved, it wasn't fixed. We decided to try to live with it. A few months later, a soldered joint that holds the instrument together completely gave out. We were left with a lemon that they would not cover the cost to repair. We ended up going elsewhere to purchase a better horn at a more fair price which has worked out much better for our son. Not recommended.

...and 11 more consumer comments for Music & Arts

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