Navy Federal Credit Union

PO Box 3000
Merrifield, VA 22116 888-842-6328

Ratings

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Consumer Ratings for Navy Federal Credit Union — 27 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Navy Federal Credit Union

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Consumer from Fairfax, VA
Mar 20, 2023
Recommended
NFCU is terrific- but their mortgage processing needs improvement. They are too slow, don’t move at the same speed as other providers. Moreover the risk adverse mature of their underwriting department results in some overly onerous processes. I love NFCU but regretted doing a refi with them recently
Consumer from Gainesville, VA
Jul 12, 2022
Recommended
Consumer from Woodbridge, VA
Jul 06, 2022
Recommended
NFCU provides excellent service to its members and won't sell a mortgage to another institution so I always know with whom I'll be dealing in the future.

...and 24 more consumer comments for Navy Federal Credit Union