Ethan Allen

1622 Boro Pl
McLean, VA 22102 703-356-6405
Checkbook's Top Rating
Quality

Consumer Ratings for Ethan Allen — 45 Ratings

Register here and see full info on Ethan Allen, FREE.
Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
?
?%    
Promptness of service what is this?
?
?%    
Reliability what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Staff attitudes/atmosphere what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Prices what is this?
?
?%    

Business Policies for Ethan Allen

Register here and see full info on Ethan Allen, FREE.
Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Website offers room designer software
  • Custom upholstery services
  • Website offers the “See in my room” AR (augmented reality) tool
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
10 days
Restocking fee what is this?
15%

Consumer Comments for Ethan Allen

Register here and see full info on Ethan Allen, FREE.
Consumer from Reston, VA
Oct 10, 2022
Top rated furniture in a very nice store. Of course prices are high given the top quality you get. Big plus is their interior designer will come to your house to measure areas, match color with existing furniture, and make recommendations.
Consumer from Mc Lean, VA
Apr 23, 2022
Reasonable selection. Reliable delivery. Personalized service. Knowledgable staff. High-quality furniture.
Consumer from Vienna, VA
Mar 12, 2019
Love the designs but product quality and customer service severely lacking. All items arrived well after delivery date. Several items faulty. It took months (and frequent follow up on my part) to resolve the issues even though they admitted there was a problem.

...and 5 more consumer comments for Ethan Allen