Apple Store

1961 Chain Bridge Rd
McLean, VA 22102 703-336-8450
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Prices for Apple Store

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Consumer Ratings for Apple Store — 26 Ratings

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Percent of customers who rated service "superior" for: | = average for all computer repair shops
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Types of equipment shop repairs:

  • Apple desktops
  • Apple laptops
  • Tablets

Consumer Comments for Apple Store

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Consumer from MC LEAN, VA
Oct 14, 2024
Location in the mall has changed making it much more distant from parking. It was not at all easy carrying a 27 inch iMac to and from the store.
Consumer from POTOMAC, MD
Nov 30, 2014
I had the absolute worst customer service experience of my life at this store. Their employees were arrogant and insulting. One actually followed me out of the store arguing with me to return.
Consumer from ARLINGTON, VA
Dec 11, 2013
I bought a Mac Book Pro laptop and a Thunderbolt display in mid-2012. It took about 5 visits to this repair facility to get it fixed. They first gave me new Thunderbolt display. When that did not fix the problem, they replaced the logic board in the MBP. That worked for awhile, but then the hard drive failed, which they replaced. I suspected that I had been sold a lemon and wanted a replacement but they refused. Although all this work was done under warranty, I was not able to use this computer effectively for about 6 months. Disappointed in the quality of this equipment and the poor diagnosis skills of the facility.