The Carpet Yard

Name: The Carpet Yard
Address: 1315 Chain Bridge Rd, McLean, VA, 22101, US
Telephone: 703-893-7555
Price range: $$
Rating: 4.0

1315 Chain Bridge Rd
McLean, VA 22101 703-893-7555

Checkbook's Top Rating
For sales service	NO
For installation service
Price	NO

178 ratings
78% gave a "superior" overall rating
- Prices 4% higher than average
Compare 49 nearby carpet stores & installers
"DO NOT USE THE CARPET YARD!!! Jina, the owner is extremely unprofessional and the installation..."
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Prices for The Carpet Yard

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Consumer Ratings for Sales Service for The Carpet Yard — 87 Ratings

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Consumer Ratings for Installation Service for The Carpet Yard — 91 Ratings

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Complaints for The Carpet Yard

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Consumer Comments for The Carpet Yard

Consumer from Mc Lean, VA
Jun 09, 2023

DO NOT USE THE CARPET YARD!!! Jina, the owner is extremely unprofessional and the installation process was a nightmare. We had a large carpet installation project for our house which was not cheap. She complained after the installation that she had to pay her installer an extra $275 for moving numerous boxes and furniture which were part of the original agreement. This is petty amount considering how much she charged and profited from our project. The installers themselves never complained about moving the boxes and furniture to us on the installation day. Furthermore, Jina complained that her installer had to work late in order to complete the job. We had no problem if he did the job in two days instead of one, however the installers wanted to complete the work in a day. Actually this also impacted our late schedule which they don't care! The installers are not capable of doing large projects. According to them, they usually install carpets in one or small room. They also damaged some of our baseboards during the installation process. The entire team from owner to installers to salesman were unprofessional as they complained all these issues after they received their money to the customer. Finally, Rob, the salesman is extremely moody and rude at times. Bottom line is that they DO NOT CARE about their customers!!

Consumer from Falls Church, VA
Feb 15, 2023

They recently completed installation of new carpet in our family room. Very good to work with and we feel like we got a good price.

Consumer from Mc Lean, VA
May 08, 2022

Pricier than some others, but service and product availability was very good.

...and 19 more consumer comments for The Carpet Yard

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