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American Restoration Service

7964 Conell Ct #C
Lorton, VA 22079 703-880-8708

Ratings

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Consumer Ratings for American Restoration Service — 1 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly on first try
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Consumer Comments for American Restoration Service

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Consumer from Lorton, VA
Aug 05, 2019
Recommended
American Restoration was recommended to us from a friend. We had a pipe burst in our crawl space which resulted in mold and required us to replace the subfloor and hardwood on our first level. After a few quotes, ARS came in at the best price and with the best recommendation, beating the other top competitor by over $2,000.00. I will note that we tried to figure out the differential and learned that the other mold remediation company wanted to encapsulate the mold, while ARS wanted to remove the mold. We retained them for the mold clean up and for replacing the hardwood floors. They did an excellent job - Shaun came by often to check on progress. Most work was overseen by Nate, who was excellent to work with. We were actually so impressed that we hired them to fix the roof on our screened in porch as well, which was done quickly and looks great now. After they cleaned the mold, the hygienist gave us the "all clear" that our house was completely mold free! The new floors look beautiful. When all the furniture was brought back in, they steam cleaned it and the rugs. I should add the cost for replacing the sub-floor and new hardwood came within the insurance quote, so we had to pay out of pocket only for the mold and the deductible. Any and all issues, concerns, questions were immediately addressed. At no time did we feel that they weren't responding to us and I would hire them again and have recommended them to others.

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