McCarthy Services

Name: McCarthy Services
Address: 8198 Terminal Rd, Lorton, VA, 22079, US
Telephone: 703-924-1650
Rating: 1.0

8198 Terminal Rd
Lorton, VA 22079 703-924-1650

Checkbook's Top Rating
Quality	NO
Price	NO**

108 ratings
52% gave a "superior" overall rating
Compare 195 nearby air-conditioning & heating contractors
"Installed HVAC system, provided no service to follow and never asked if we wanted seasonal tune-ups...."
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Prices for McCarthy Services

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Consumer Ratings for McCarthy Services — 108 Ratings

Percent of customers who rated service "superior" for: | = average for all air-conditioning & heating contractors

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Complaints for McCarthy Services

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Current BBB report

Areas Served by McCarthy Services:

Alexandria
Arlington Co.
DC–NE
DC–NW
DC–SE
DC–SW
Fairfax Co.
Montgomery Co.
Prince George's Co.
Prince William Co.

Equipment company services/installs:

Humidifiers
Electric furnaces
Gas furnaces
Hot water heating systems
Hot water systems pipes & radiators

Electronic air cleaners
Heat pumps

Consumer Comments for McCarthy Services

Consumer from Arlington, VA
May 07, 2024

Installed HVAC system, provided no service to follow and never asked if we wanted seasonal tune-ups. The knob on the front door of the furnace was the wrong part installed incorrectly, so fell off in the unit's early days. They tried the old, "you have to call the manufacturer..." Broke through that only to have them tell me I'd be charged a full service charge plus the part cost.

Consumer from MC LEAN, VA
Apr 03, 2024

McCarthy Services bought out DM Select a couple years ago. DM had installed our new gas furnace, gas water heater, and AC condenser and we were happy with them. We've had a maintenance contract with McCarthy Services since then and are definitely NOT happy with them. When they come to do installations, they push additional services that will earn them revenue but appear to be unnecessary to us. This last spring check, the tech recommended that he could clean the leaves out of the inside of the AC condenser for $775. This task can be easily do-it-yourself. I had told the tech we would be selling the house within a year or two, and that I monthly washed the reusable furnace filter. The tech tried to convince me to buy an electrostatic filter that wouldn't need to be washed. Why should I spend the money when what I was doing was not difficult and we're going to sell the house soon? During the fall check, the tech took 20-some pictures to demonstrate all the checks he did. Two weeks later, the system started cycling on and off from the clogged discharge drain, a problem that apparently occurs regularly. The tech didn't identify that the clogging was ocurring nor advise us on the regular drain flushing we should do to prevent it. McCarthy was going to charge $110 to send another tech to address it. We complained and they dropped the charge, but we won't be using them again.

Consumer from SPRINGFIELD, VA
Apr 03, 2024

Too many negative issues to go into here. There are other HVAC companies that are far better and honest. Would not suggest this company under any circumstances.

...and 40 more consumer comments for McCarthy Services

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