La-Z-Boy Home Furnishings & Decor

7311 Atlas Walk Way
Gainesville, VA 20155 571-261-5680
Checkbook's Top Rating
Quality

Consumer Ratings for La-Z-Boy Home Furnishings & Decor — 31 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Business Policies for La-Z-Boy Home Furnishings & Decor

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Website offers room designer software
  • Custom upholstery services
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
30%

Consumer Comments for La-Z-Boy Home Furnishings & Decor

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Consumer from Gainesville, VA
Aug 06, 2020
Sales person did not inform me that electric mechanism can be added to any recliner, but cannot be retro-added. Must be added and ordered prior to purchase.
Consumer from Bristow, VA
Apr 14, 2020
Excellent sales woman and prompt delivery