Home Depot

6210 Seven Corners Ctr
Falls Church, VA 22044 703-534-9580

Ratings

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Consumer Ratings for Home Depot — 10 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Overall quality
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Consumer Comments for Home Depot

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Consumer from FALLS CHURCH, VA
Oct 17, 2024
Not Recommended
The client does all of the work, including coordination of services provided separately by (1) measuring service, (2) blind company, (3) delivery service, and (4) installation service. The blinds are delivered from the manufacturer to the customer's residence, which must serve as a storage facility until the customer can arrange an appointment with the installer. The process is imperfectly slapped together rather than managed by Home Depot at single point of coordination for the customer's convenience. The blind samples are displayed on the second floor, while the ordering and paperwork are done in a separate department on the first floor. Customers can wait forever for in-store service, and no one answers the phone when the customer calls, requiring the customer to leave a message which may or may not get a reply.
Consumer from ARLINGTON, VA
Mar 03, 2024
Recommended
Consumer from Sterling, VA
Dec 23, 2023
Not Recommended

...and 7 more consumer comments for Home Depot