Value City Furniture
5516 Leesburg Pike
Falls Church, VA 22041 703-998-8667
Falls Church, VA 22041 703-998-8667
Checkbook's Top Rating | |
---|---|
Quality | NO |
- 29 ratings
- 57% gave a "superior" overall rating
- Compare 79 nearby furniture stores
- "Associates are not helpful and the wait time for furniture is not acceptable."
Read More Comments
Consumer Ratings for Value City Furniture — 29 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality
Promptness of service
Reliability
Advice on choice and use of products
Staff attitudes/atmosphere
Ease of looking at/testing products
Prices
Business Policies for Value City Furniture
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- Has an online gallery/catalog
- Repair services available for case pieces and/or upholstered furniture
- Customers can order directly from store’s website
- Soil and stain treatment for upholstered furniture upon request
- Custom upholstery services
- Website lists prices for most items
Store's payment policy for furniture that is special ordered
- Downpayment required
Return time period for special-order items (in original condition)
7 days
Restocking fee
20%
Return time period for in-stock items (in original condition)
7 days
Restocking fee
15%
Consumer Comments for Value City Furniture
Dec 29, 2023
Nov 21, 2022
Aug 17, 2020
...and 2 more consumer comments for Value City Furniture