Bob's Discount Furniture

5845 Leesburg Pike
Falls Church, VA 22041 571-451-1200
Checkbook's Top Rating
Quality NO

Consumer Ratings for Bob's Discount Furniture — 98 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Business Policies for Bob's Discount Furniture

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Website offers room designer software
  • Website offers the “See in my room” AR (augmented reality) tool
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Full payment required at the time of purchase
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns

Consumer Comments for Bob's Discount Furniture

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Consumer from Ashburn, VA
Dec 31, 2023
Very happy with the selection. Able to find the perfect item.
Consumer from Reston, VA
Nov 29, 2021
I believe they attempted to commit Grand Larceny Fraud. They put thru our order 12 times for a total Debit to our Credit card of $130,000. Thank God our limit did not allow 10 of the debits to take. We went back to speak with the Store Management and told them to cancel the order. We are still waiting 4 weeks after the transaction for them to credit our Credit Card. All it takes is for their merchant banker to reverse the charges. It is that simple. In the meanwhile we cannot use our charge card as we are up against the limit. We have been back to the store over 6 times to get this. rectified. They don't seem to want to comply. It all smells like Grand Theft Larceny to us. Three (3) weeks and nothing has been done by Bob's Furniture to rectify the situation.
Consumer from Falls Church, VA
Mar 07, 2021
replaced at cost a sofa we purchased four years ago that developed fabric issues - replacement was straight forward and easy - will shop here again.

...and 12 more consumer comments for Bob's Discount Furniture