Bassett Home Furnishings

7505 Leesburg Pike
Falls Church, VA 22043 703-790-0374
Checkbook's Top Rating
Quality NO

Consumer Ratings for Bassett Home Furnishings — 25 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Advice on choice and use of products what is this?
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Business Policies for Bassett Home Furnishings

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Custom upholstery services
  • Website offers the “See in my room” AR (augmented reality) tool
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
Varies
Restocking fee what is this?
15%

Consumer Comments for Bassett Home Furnishings

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Consumer from Alexandria, VA
Dec 18, 2023
I was shopping for a table and the rep was helpful but then she got mad because I didn’t want to apply for credit
Consumer from Arlington, VA
Oct 17, 2023
When I had a difficult time deciding on the material for a chair and sofa that I had picked out, their designer volunteered to come to my house to look at my living room and help me decide. They provided the full service that I needed and I appreciated it.
Consumer from Arlington, VA
May 22, 2021
Bassett sells not inexpensive and will not hold up. They work strictly on commission and are determined to sell you more than you need. We brought exact dimensions for our living room and Donna Falls Church was determined to sell us an extra piece that we were skeptical of but ended up buying (our bad) on her recommendation. She later admitted it did not fit in the room. But no returns. Rest of the furniture pilled in 16 months. Buyer beware