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Relax The Back

11058 Lee Hwy
Fairfax, VA 22030 703-591-1499

Ratings

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?%    
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Consumer Ratings for Relax The Back — 5 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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?%    
Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Overall quality
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Consumer Comments for Relax The Back

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Consumer from Fairfax, VA
Jul 14, 2022
Recommended
We purchased a top of the line chair from the Healthy Back Store in 2001. The cylinder finally leaked in 2022, but the rest of the chair including the upholstery is in very good shape. We had all the purchase papers, which included a lifetime home-use warranty. When I contacted the store about a repair under the warranty, Nick said that the manufacturer had gone out of business so the warranty was no longer valid. However, he sold us a comparable replacement part at cost and helped us remove the old cylinder without charge. Great service! We will definitely shop here again.
Consumer from FAIRFAX, VA
Jan 15, 2018
Recommended
Literally spent over an hour in this store lying on every bed, trying every pillow, and simply talking to the excellent staff here. Matter of fact, I also spent an hour trying out the high end massage chairs too- which I am right now about to purchase! These folks had no care in the world I was there so long, boots off, just relaxing in them! Felt so bad after this I absolutely HAD TO purchase one of their own brand pillows! :)
Consumer from CLIFTON, VA
Sep 05, 2017
Recommended

...and 2 more consumer comments for Relax The Back

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