PetSmart

12971 Fair Lakes Pkwy
Fairfax, VA 22033 703-802-1027
Checkbook's Top Rating
Price
Quality NO
  • 31 ratings
  • 71% gave a "superior" overall rating
  • - Prices 21% lower than average
  • "Our dog Coco was returned to us in great spirits and great shape after three nights at the Fair Lakes..."
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Services and Business Policies for PetSmart

Types of animals kennel boards
  • Cats
  • Dogs
Services
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Prices for PetSmart

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Daily Boarding Rates for PetSmart

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15-pound schnauzer
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35-pound springer spaniel
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65-pound golden retriever
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90-pound old english sheep dog
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Price for pair of 35-pound springer spaniels boarded in same run
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Cat
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Additional Fees for PetSmart

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Required one-time fee (entry fees, membership fees, medical tests, etc.)
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Exercise dog individually 15 minutes per day
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Give dog one pill each day
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Feed dog food provided by owner
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Fee for a bath for dog before checkout
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Fee for nail trim for dog during stay
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Consumer Ratings for PetSmart — 31 Ratings

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Percent of customers who rated service "superior" for: | = average for all kennels
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Complaints for PetSmart

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Number of complaints with BBB
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Consumer Comments for PetSmart

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Consumer from Vienna, VA
Dec 03, 2021
Our dog Coco was returned to us in great spirits and great shape after three nights at the Fair Lakes PetSmart PetHotel. Never once in her ten years with us had our skittish, deaf, 50-lb rescue mutt been in a kennel. We were very concerned but it turned out to be an excellent experience from start to finish, from making the reservation to getting our questions answered to meeting several staffers when we went to "get the vibe" of the place. Coco was relaxed, happy, and fed when we picked her up. We consider it a miracle and would not hesitate to leave our beloved pup there again.
Consumer from Centreville, VA
Jun 27, 2018
Our high energy lab loves going to the PetHotel. They treat him wonderfully, are flexible in arrangements, and he comes home happy.
Consumer from Herndon, VA
Mar 22, 2018
Our dog always comes home very calm from his stay in his doggie suite at Petsmart. Very caring staff. Highly recommend.

...and 4 more consumer comments for PetSmart