Design Pro Remodeling

8300 Arlington Blvd #B-3
Fairfax, VA 22031 800-690-9850

Ratings

?
?%    

Consumer Ratings for Design Pro Remodeling — 18 Ratings

Register here and see full info on Design Pro Remodeling, FREE.
Percent of customers who rated service "superior" for:
Doing service properly on first try
?
?%    
Promptness
?
?%    
Letting you know cost early
?
?%    
Neatness of work
?
?%    
Pleasantness
?
?%    
Advice on service options and costs
?
?%    
Overall quality
?
?%    
Prices
?
?%    

Consumer Comments for Design Pro Remodeling

Register here and see full info on Design Pro Remodeling, FREE.
Consumer from FALLS CHURCH, VA
Oct 17, 2024
Not Recommended
We had a terrible experience with Design Pro. While the owner, Jeff, was pleasant and helpful, he does not take an active role at all after scoping the project unless there are problems, which there were. DesignPro assigned us a project coordinator, but this person did not come to the work site often and mostly worked behind the scenes. That left me as the project manager working daily with the subcontractor. Any time that the subcontractor was left alone at my house, I would return and find that they had either made their own design choices or completely ignored mine. Most times something went wrong, the project coordinator insisted that they did nothing wrong despite evidence (photographic or plumbing code) to the contrary. In one instance, the subcontracted plumber turned the water main on, but one of the connections was not tightened well. A huge amount of water poured into our house and into our walls. No one from Design Pro visited our home until a few days later and downplayed what happened to the owner (who said he heard that there was a small leak). I can fill this review with every single problem we had, but I would provide caution to anyone choosing this company. If you are not OK with Design Pro making design choices during the job without consulting you, then avoid working with them. If you cannot be present during the work, then avoid them since they will make many mistakes, including putting walls in the wrong place. If you want believe someone from your contractor's company should be on site daily to sync up with you and provide quality control on subcontractor's work, then avoid them.
Consumer from ANNANDALE, VA
Mar 29, 2024
Recommended
Design Pro did an excellent job on two bathroom renovations. Work was high quality. Moreover, they worked with us on several schedule adjustments related to supply chain issues, mistakes by vendors, and family issues. They did not give us a hard time at all about all the adjustments that needed to be made. Some contractors require you to have every single item in hand before they will start. I would use Design Pro again.
Consumer from Mc Lean, VA
Feb 07, 2024
Recommended

...and 15 more consumer comments for Design Pro Remodeling