Costco

4725 W Ox Rd
Fairfax, VA 22030 703-332-3202
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Consumer Ratings for Costco — 166 Ratings

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Consumer Comments for Costco

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Consumer from FAIRFAX STATION, VA
Dec 31, 2024
My 1st set of Costco hearing aids Rexton brand got at different Costco were great. 7 years later Rexton stopped updating the separate Bluetooth device. Hearing aids still work, but couldn't connect to home phone, computer, etc. Fairfax, VA Costco is close, went there to replace. Bad experience, sold ReSound Preza model at twice the Kirkland model prices. It used an app on my iPhone which should have given enhanced flexibility in connecting to other devices. It didn't. My Preza model was very soon outdated, replaced by newer model that allowed volume control with the volume for the iPhone. My model did not. Everytime I wanted to change the volume, I had to get out the iPhone drill down into the hearing aid app, get it on the right page to change the volume. Imagine having to do that while trying to carry on a conversation. They make more money by selling separate devices for use with computer, TV, home phone, etc. My previous hearing aids were rechargeable, were flexible and allowed turning off/on by opening the door, or replacing the batteries. The mode of ReSound came with the batteries molded into the aid. So when it failed at just under 5 years. They had to be sent in for 2 weeks for a $270 "repair" to get the batteries replaced. Cannot recomment ReSound hearing aids or the Fairfax Costco hearing.
Consumer from VIENNA, VA
Nov 04, 2024
I have been using hearing aids from Costco since 2007 and have been pleased throughout. Although it used to be easier to get into have the hearing aids serviced it is now a little more difficult because an appointment is required. Nevertheless, the service is excellent.
Consumer from VIENNA, VA
Oct 24, 2024
As I age I periodically have my hearting checked at Costco. I go about every five years. They provide excellent service and advice. Both my brothers have hearing aids they purchased from Costco and are both quite pleased. I would highly recommend them.

...and 31 more consumer comments for Costco