La-Z-Boy Home Furnishings & Decor

10900 Fairfax Blvd
Fairfax, VA 22030 703-273-6133
Checkbook's Top Rating
Quality NO

Consumer Ratings for La-Z-Boy Home Furnishings & Decor — 74 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Business Policies for La-Z-Boy Home Furnishings & Decor

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Website offers room designer software
  • Custom upholstery services
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
30%

Consumer Comments for La-Z-Boy Home Furnishings & Decor

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Consumer from Fairfax, VA
May 12, 2024
Been using this store for decades and everything I've bought from them has lasted for decades.
Consumer from Vienna, VA
Nov 10, 2020
We shopped there for a replacement reclining sofa for our family room. It was fairly easy to move around the store and look at various pieces without the sales associate hanging by. We bought a sofa and had it delivered within t week, which was sooner than they advised we would receive it. When the sofa we bought was advertised at a lower price several weeks later, the store promptly refunded the difference, without any hassle.
Consumer from Falls Church, VA
Aug 19, 2020
My wife & I each purchased an easy chair. We plan on going back soon for a sofa.

...and 10 more consumer comments for La-Z-Boy Home Furnishings & Decor