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PetSmart

12971 Fair Lakes Pkwy
Fairfax, VA 22033 703-802-1027

Ratings

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Consumer Ratings for PetSmart — 8 Ratings

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Percent of customers who rated service "superior" for:
Giving helpful advice
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Doing work properly
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Promptness/responsiveness
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Overall quality
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Consumer Comments for PetSmart

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Consumer from Reston, VA
Oct 15, 2024
Recommended
Consumer from Oakton, VA
Nov 29, 2023
Recommended
We signed up for beginning dog obedience classes for our young black Lab. We took her to group training with Carol Chapin at PetSmart Fair Lakes because our neighbor worked there and highly recommended Carol as a trainer. I can't say enough good things about Carol and the magic she works with training the dogs and the dog owners. Dogs and owners listen and watch Carol's cues and commands with rapt attention. She is a superb trainer and communicator. Due to circumstances beyond our control we needed to modify our schedule and Carol easily made it work so that we and our dog could make up the missed classes. Carol Chapin is superb and I highly recommend leading your dog to learn from her.
Consumer from FAIRFAX, VA
Aug 19, 2015
Recommended
The Fair Lakes Petsmart provides good facilities: clean, spacious, and well-maintained. My ratings are primarily based on my experiences with Carol Chapin, who is an excellent trainer. She has years of experience and knows how to deal with all sorts of dog behaviors. She also makes training fun.

...and 5 more consumer comments for PetSmart

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