Capital Auto Body of Fairfax
3156 Spring St
Fairfax, VA 22031 703-385-2040
Fairfax, VA 22031 703-385-2040
Checkbook's Top Rating | |
---|---|
Quality | NO |
Price | NO |
- 22 ratings
- 77% gave a "superior" overall rating
- - Prices 3% lower than average
- Compare 152 nearby auto body shops
- "The insurance Co wanted to declare the car totaled because of the high cost of repairs. Capital creatively..."
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Prices for Capital Auto Body of Fairfax
Checkbook's price comparison score
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Shop's hourly labor rate for body repair work
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Consumer Ratings for Capital Auto Body of Fairfax — 22 Ratings
Percent of customers who rated service "superior" for:
= average for all auto body shops
Doing work properly
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Starting and completing work promptly
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Letting you know cost early
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Advice on service options and costs
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Overall quality
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Overall quality: percent who rated shop "adequate" or "superior"
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Complaints for Capital Auto Body of Fairfax
Number of complaints with local government consumer agencies and (complaint rate)
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Consumer Comments for Capital Auto Body of Fairfax
Jul 23, 2015
Mar 10, 2015
Unfortunately, this experience didn't go so well. While the main damage repair was done correctly; I had asked them to also buff out some scratches I made on the roof when I tied on a light weight flat box. That work came out ok, however a rather noticeable ding and two smaller ones were incurred. Pete the manager would not acknowledge fault, however he did eventually give me a $100 credit and didn't charge me for the buffing. He said they don't do PDR work, so I got a quote from another shop for $150 for the primary ding alone.
What was further annoying is that yesterday when I went with my son for our weekly shopping at Aldi's (you need a quarter to retrieve a shopping cart) I discovered that the whole change tray of $3-$4 in quarters was empty...had been in there for a year...I'm sure glad I took my GPS and USB music stick with me when I dropped off the car.
Feb 14, 2015
...and 6 more consumer comments for Capital Auto Body of Fairfax