Havertys Furniture

21085 Dulles Town Cir
Dulles, VA 20166 703-444-0944
Checkbook's Top Rating
Quality NO

Consumer Ratings for Havertys Furniture — 35 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Advice on choice and use of products what is this?
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Business Policies for Havertys Furniture

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Website offers room designer software
  • Custom upholstery services
  • Website offers the “See in my room” AR (augmented reality) tool
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Full payment required at the time of purchase
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
15%

Consumer Comments for Havertys Furniture

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Consumer from Great Falls, VA
Dec 27, 2023
Excellent product and customer service.
Consumer from Hamilton, VA
Oct 29, 2023
Great store. Helpful staff. Great variety of furniture. Not cheap, but high quality that's worth it if you plan to keep your furniture for many years
Consumer from Sterling, VA
Nov 28, 2021
This was our first time using Havertys Furniture and was quite impressed with the salesperson and the quality of the products. Since we were ordering a sofa during the pandemic, the salesperson was up front about delivery issues depending on the fabric choices. We have been pleased with our new sofa.

...and 3 more consumer comments for Havertys Furniture