Moss Building & Design

4125 Lafayette Center Dr #100
Chantilly, VA 20151 703-961-7707

Ratings

?
?%    

Consumer Ratings for Moss Building & Design — 55 Ratings

Register here and see full info on Moss Building & Design, FREE.
Percent of customers who rated service "superior" for:
Doing service properly on first try
?
?%    
Promptness
?
?%    
Letting you know cost early
?
?%    
Neatness of work
?
?%    
Pleasantness
?
?%    
Advice on service options and costs
?
?%    
Overall quality
?
?%    
Prices
?
?%    

Consumer Comments for Moss Building & Design

Register here and see full info on Moss Building & Design, FREE.
Consumer from Arlington, VA
Feb 09, 2024
Not Recommended
WARNING: Terrible contractor who does inferior work and uses subcontractors for most work, and when the customer questions workmanship or requests redress, Moss management immediately and aggressively threatens legal action, including for negative reviews online. Don't believe ratings on other websites because they are skewed by threats from Moss management.
Consumer from Fairfax, VA
May 09, 2023
Not Recommended
Consumer from Arlington, VA
Mar 23, 2023
Recommended
A big renovation is not for the faint of heart. A homeowner needs a contractor with in-house expertise, strong communication and coordination not only with the homeowners but within their own team, well organized and transparent project management, and especially in this time of supply chain disruptions and inflation, a sharp focus on costs and planning ahead. Moss delivers. We started with a very good architect, but in hindsight, I wish that we had gone instead with Moss from start-to-finish. We are working with a real team that works well with each other and us as the client. The design team has gone above and beyond in delivering the best quality for the best price, while putting our needs, priorities, and aesthetics first and foremost. When the inevitable "surprises" or disconnects have happened, we have had quick and effective communication to resolve any issues. There have also been pleasant surprises, when Moss came up with great solutions or ideas that we never would have imagined. We were disappointed that some things we asked to be in the contract (e.g., a new hot water heater, painting the exterior of the house and bedrooms not included in the renovated part of the house) were omitted, so be sure to make your own checklist and review it thoroughly before signing the final contract. In the grand scheme of things, however, Moss has been a great partner and done outstanding work.

...and 52 more consumer comments for Moss Building & Design