Costco

14390 Chantilly Crossing Ln
Chantilly, VA 20151 703-885-5552
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Consumer Ratings for Costco — 45 Ratings

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Percent of customers who rated service "superior" for: | = average for all hearing centers
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Consumer Comments for Costco

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Consumer from RESTON, VA
Jan 03, 2025
Products seem best on the market. Great service, but sometimes somewhat long times to get appointment. Prices are really, really good.
Consumer from FAIRFAX STATION, VA
Dec 31, 2024
Got my first set of hearing aids from this Costco in early 2012. They were Rexton with a separate Bluetooth connection device. Very flexible and could connect to home phone, laptop computer, etc. Rexton stopped updating Bluetooth, connections failed. Replaced with ReSound Preza Model at different Costco in 2019. This brand connected to iPhone and that was all. Separate items were sold to connect to computer, etc. No flexibility. Came back to Chantilly when rechargeable battery that was molded into ear piece stopped working. 2nd experience was completely unlike my 1st. Charged $250 for "repair" replace batteries, was interested in getting a new set, but rushed through the appointment. Additionally, during "repair" the default volume was set way too high. Now everytime I change modes I also have to reset the volume. Very dissatisfied with paying an exorbitant price to have batteries replaced and inconvenience with the volume problem, along with being rushed out the door. Do not recommend Resound hearing aids or Chantilly VA Costco.
Consumer from HERNDON, VA
May 11, 2024
Highly recommend.

...and 11 more consumer comments for Costco