Pohanka Lexus of Chantilly

13909 Rte 50
Chantilly, VA 20151 703-592-9530

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Consumer Ratings for Pohanka Lexus of Chantilly — 125 Ratings

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Consumer Comments for Pohanka Lexus of Chantilly

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Consumer from Washington, DC area
Aug 08, 2024
Not Recommended
Pohanka Lexus in Chantilly has had my $1000 deposit for 13 months and no car delivered yet. The first vehicle came in after 10 months but was manufactured in Windsor, Ontario. I had insisted in my purchase order the car be assembled in Japan. They did not disclose the change and I had to discover it myself. Almost no communication from Jay Han, the salesman, as I waited months for the car. An no communication from him after four months from rejecting the Canadian built car about my car from Japan. Out of pure frustration I went recently to Lindsay Lexus in Alexandria. They found the exact car I wanted without the typical pile-on of options in 4 hours. I still had to wait two months, but nothing like the "you are lucky we will sell you a car" attitude of Pohanka. Since buying my car at Lindsay, numerous Lexus owners have told me they would never buy another car from Pohanka.
Consumer from Springfield, VA
May 30, 2024
Recommended
Consumer from FAIRFAX, VA
Apr 07, 2024
Not Recommended

...and 122 more consumer comments for Pohanka Lexus of Chantilly