CARSTAR Fairfax Collision Center

4211 Henninger Ct
Chantilly, VA 20151 703-378-0222
Checkbook's Top Rating
Quality NO
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Prices for CARSTAR Fairfax Collision Center

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Consumer Ratings for CARSTAR Fairfax Collision Center — 30 Ratings

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Complaints for CARSTAR Fairfax Collision Center

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Consumer Comments for CARSTAR Fairfax Collision Center

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Consumer from FALLS CHURCH, VA
Sep 04, 2024
Did a great job and kept me informed all the time. Helped coordinate the car rental while in the shop so I picked up and dropped off the car at their place. Finally, cleaned my car inside and out better than any car wash before. Very pleased.
Consumer from Reston, VA
Oct 21, 2023
Delays caused by insurance company. They missed a dent but ordered the parts, arranged payment from insurance, drove me home after I dropped off the car and drove the repaired car back to my house.
Consumer from Falls Church, VA
Feb 20, 2023
I needed an estimate for brand new van that had a small dent in the door (approximately quarter sized). I was paying out of pocket and was clear it didn't need to be perfect since we were wrapping it later in the month. When I called later in the day, the estimate was well over what I had anticipated given my ask of the team. They had put in a $200 mechanical check fee, even though the vehicle was brand new (damaged on carrier from out of state). Even taking that off, the estimate was well over $1K. I was told that Maaco could do it if I wasn't interested in quality. What was frustrating wasn't the price per se but the complete lack of interest in working with me to get the right service.

...and 5 more consumer comments for CARSTAR Fairfax Collision Center