Lowe's

13856 Metrotech Dr
Chantilly, VA 20151 703-376-6300
Checkbook's Top Rating
Quality NO
Price NO

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Consumer Ratings for Lowe's — 90 Ratings

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Consumer Comments for Lowe's

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Consumer from Fairfax, VA
Mar 15, 2025
Very professional, courteous and cleaned up well when job was completed
Consumer from CHANTILLY, VA
Mar 01, 2025
Ordered dishwasher. On scheduled install day, 3rd party installation company called to say the dishwasher was at Lowe’s but it was defective. They said another dishwasher would be ordered and the new installation date would be in a week. Two days before the scheduled install date, Lowe’s called and asked if I needed a new dishwasher. They had not reordered a new dishwasher. The store employees knew something was wrong but didn’t not contact me until just before the scheduled arrival. I asked to speak to the store manager. He didn’t know what happened but he would order a new unit and installed in a couple of weeks. It would be a month after we placed the initial order. No thanks. We canceled our order and will never do business with Lowes again.
Consumer from FAIRFAX, VA
Jan 06, 2025
I am rating the installation service for my new washer provided by Lowe's in Chantilly. In order to move it across the new floor, without asking they used my bottle of 409 spray to lubricate the floor! Fortunately it didn't contain bleach. The guy said it helps and later I thought why not bring a bottle of spray water?! Then later I discovered they had installed the hot water source to cold intake on the washer and vice-versa!

...and 20 more consumer comments for Lowe's