Walls Construction & Handyman Services

Name: Walls Construction & Handyman Services
Address: 9429 Elk Run Rd, Catlett, VA, 20119, US
Telephone: 703-851-6274

9429 Elk Run Rd
Catlett, VA 20119 703-851-6274

Ratings

? out of 1 recommended

Consumer Ratings for Walls Construction & Handyman Services — 1 Ratings

Percent of customers who rated service "superior" for:

Doing service properly on first try

Promptness

Letting you know cost early

Neatness of work

Pleasantness

Advice on service options and costs

Overall quality

Prices

Consumer Comments for Walls Construction & Handyman Services

Consumer from Bristow, VA
Jan 05, 2015

Very dissapointed in my experience with Walls. After the job was complete and paid for, I still had a gap under my front screen door, the side covering is popping out of the newly installed door frame, rear door does not stay closed during some days and blows wide open in the wind. Water still penetrated to the new back door (until I took it upon myself to caulk the top that had not been done but was paid for). They took damaged siding sample from our home in order to match it for another job we were going to hire them for but then they never contacted us again. After weeks of looking at an exposed area of our house and with no word from Walls, I finally replaced all of the siding myself. When I called to politely register my concerns for a job that does not appear to be satisfactory. or fully functional, I was asked to call back in a few days if I don't hear from someone. After teaching Customer Services classes at a Fotune 500 for years, I recalled certain foundational tenants about earning customer trust back. Making the dissapointed customer the responsible party for following up when you violated their trust and confidence, was not one of the recommended strategies for excellent customer satisfaction. I paid too much to have to work this hard to simply get what we paid for in the first place. And yes, you guessed it... we didn't hear from anyone since then. I had expected a higher level of service and ethics... or even care.

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Walls Construction & Handyman Services

Ratings

Consumer Ratings for Walls Construction & Handyman Services — 1 Ratings

Consumer Comments for Walls Construction & Handyman Services

You won't find anything else like Checkbook

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