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Brightstar Care

21001 Sycolin Rd #300B
Ashburn, VA 20147 703-496-4616

Ratings

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Consumer Ratings for Brightstar Care — 3 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly
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Consumer Comments for Brightstar Care

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Consumer from Ashburn, VA
Feb 12, 2024
Not Recommended
Some of the care givers they send don't care about their clients. Some shows up late and do minimum. Some are great and friendly. It is a hit and miss with caregivers from this agency.
Consumer from Fairfax, VA
Oct 29, 2020
Recommended
Such a mixed bag... some of the staff are amazing, some good, and some need to be reported to management. We had more than one aide that fell asleep on the job. When reported to management they took appropriate action.
Consumer from Mc Lean, VA
Jan 12, 2019
Not Recommended
Some of the individual caregivers that Brightstar provided were excellent; however, the communication with the office staff and across providers was difficult. The services provided to my mother were not well coordinated and on one occasion no one showed up and she was left alone for a six hour shift. I was surprised that the caregivers just leave when the next shift hasn't shown up yet.

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