Pep Boys

7800 Richmond Hwy
Alexandria, VA 22306 703-799-2900

Ratings

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Consumer Ratings for Pep Boys — 1 Ratings

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Percent of customers who rated service "superior" for:
Staff attitudes/atmosphere
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Overall quality
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Consumer Comments for Pep Boys

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Consumer from ALEXANDRIA, VA
Apr 30, 2024
Not Recommended
Installed tires that I bought from Tire Rack. Installer used pneumatic impact wrench to torque wheel lug bolts (very wrong) but some were very loose - I had to re-torque the nuts). Installer failed to install hub cover after balancing wheel (I had to return to ask for it back). Installer failed to set tire pressure (it was 15 lbs instead of 32 - very unsafe).