Baldino's Lock & Key

5145 Duke St
Alexandria, VA 22304 703-370-6170
Checkbook's Top Rating
Quality NO
Price NO
  • 91 ratings
  • 66% gave a "superior" overall rating
  • - Prices 22% higher than average
  • "I should have known it was a red flag from the beginning, that they charged upfront to give me an in-person..."
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Prices for Baldino's Lock & Key

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Consumer Ratings for Baldino's Lock & Key — 91 Ratings

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Complaints for Baldino's Lock & Key

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Areas Served by Baldino's Lock & Key:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Consumer Comments for Baldino's Lock & Key

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Consumer from ARLINGTON, VA
May 26, 2024
I should have known it was a red flag from the beginning, that they charged upfront to give me an in-person quote, which would be applied to the cost of the work, when I absolutely could have simply sent them a photo of the door and measured it myself instead. Disappointment with their minimal advice and problems with the followup made me completely lose faith in their abilities, so I did not schedule the work. In the end, I'm relieved I hired someone else.
Consumer from Arlington, VA
Dec 06, 2022
I had a deadbolt that wasn't working properly so I called and they sent a locksmith to my condo. Within a couple of minutes he diagnosed the problem and was able to resolve the issue. No parts needed and he was finished in less than ten minutes. Nevertheless, he had to charge me the service call which was about $250. I wonder if they ever thought of suggesting a couple of quick fix solutions to see if the owner can resolve before they send someone. I know this means they wouldn't make money today for a service call but I'd sure call them again in the future. Next time, I'll shop around and might go somewhere else.
Consumer from Vienna, VA
Jan 13, 2021
I sent photos and details to have lock change and was looking for a front door double lock. Wasted a lot of time they were not interested

...and 12 more consumer comments for Baldino's Lock & Key