La-Z-Boy Home Furnishings & Decor

6003 Kingstowne Village Pkwy
Alexandria, VA 22315 703-971-5065
Checkbook's Top Rating
Quality NO

Consumer Ratings for La-Z-Boy Home Furnishings & Decor — 88 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Business Policies for La-Z-Boy Home Furnishings & Decor

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Website offers room designer software
  • Custom upholstery services
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
30%

Consumer Comments for La-Z-Boy Home Furnishings & Decor

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Consumer from Springfield, VA
Feb 08, 2024
Items that were on Display were not available for immediate purchase, Delivery time frame was provided as two to three months And No gurantee that delivery would meet those time frames - Even though they required a upfront Deposit. Buyer Beware.
Consumer from Alexandria, VA
Dec 21, 2023
Not really my style of furniture
Consumer from Alexandria, VA
Jan 28, 2021
Ordered a 2 chairs in early September 2020. Supposed to arrive in December. Now they say will get until end of March 2021.

...and 10 more consumer comments for La-Z-Boy Home Furnishings & Decor