Services We Rate Services we rate   Auto Services Healthcare Providers Home Services Financial Services Pet Care Stores Washington, DC area
Consumers Checkbook

Auto Services

Healthcare Providers

Home Care

Financial

Personal Services

Pet Care

Stores

Consumers Checkbook

Ratings & Advice

Buying a New Car

Consumers Checkbook

Popular

Doctors

Dentists

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Services we rate
Checkbook Logo

ServiceMaster

7551 Fordson Rd
Alexandria, VA 22306 703-212-7000

Ratings

?
?%    
? out of 5 recommended

Consumer Ratings for ServiceMaster — 5 Ratings

Register here and see full info on ServiceMaster, FREE.
Percent of customers who rated service "superior" for:
Doing service properly on first try
?
?%    
Promptness/responsiveness
?
?%    
Advice on service options and costs
?
?%    
Overall quality
?
?%    

Consumer Comments for ServiceMaster

Register here and see full info on ServiceMaster, FREE.
Consumer from Arlington, VA
Oct 21, 2023
Recommended
Water damage is a panic mode situation. I tried to “shop around” but there is no comparing when you are in a hurry. ServiceMaster personnel are pleasant but not as informative as desired. For example, the work estimate was $900-2000. That is quite a spread. The final bill came out right in the middle. Coincidence? There was no itemization of expenses - only hours and square footage. Thus I am at a loss to understand what I actually bought. But they don’t care because they have put the information in insurance terms, using standard insurance payment rates that are unknown to me. I felt I was expected to write a blank check. After 3 days and nights of a dehumidifier and loud fan blowing in my kitchen, sealed off by huge sheets of plastic, I had to pay for disposal of the plastic sheets, use of the equipment to hoist the plastic sheets to my 10’ ceiling, disposal of my old dishwasher that had leaked, and labor charges that must have included transportation costs. This is not a service anyone chooses. It is cloaked in mystery and loose facts and collusion with the insurance industry. I really have no way to evaluate ServiceMaster. My floorboards are back in place but creaky and I don’t know if I have or will have mold because that costs another $450!
Consumer from Springfield, VA
Jun 13, 2018
Recommended
came out same day as called and stayed with the project (flooded basement) until we were both satisfied that eh job was complete. Very professional and prompt, except billing is slow.
Consumer from WASHINGTON, DC
Oct 22, 2016
Recommended
After calling several restoration companies it became clear that an assessment and possible reconstruction due to possible mold from a minor sewage backup would be costly and a possible ripoff. The technician told me that the small observable mold in one corner of the basement could have been there for many years and that disturbing it could cause it to spread and lead to a much bigger construction project.

...and 2 more consumer comments for ServiceMaster

You won't find anything else like Checkbook

  • Nonprofit and independent
  • Takes no advertising or referral fees
  • Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
  • Thousands of undercover price comparisons
  • Complaint counts from local consumer agencies and attorney general offices

Related Content