Yates Automotive Service

317 E Braddock Rd
Alexandria, VA 22301 703-683-5300
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Prices for Yates Automotive Service

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Consumer Ratings for Yates Automotive Service — 57 Ratings

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Complaints for Yates Automotive Service

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Makes serviced:

  • Acura
  • Alfa Romeo
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge/Ram
  • Fiat
  • Ford
  • Genesis
  • GMC
  • Honda
  • Hyundai
  • Infiniti
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Rivian
  • Saab
  • Subaru
  • Tesla
  • Toyota
  • Volkswagen
  • Volvo

Consumer Comments for Yates Automotive Service

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Consumer from ALEXANDRIA, VA
Oct 17, 2024
Highly recommend Yates. Great service and honest workmanship.
Consumer from Alexandria, VA
Mar 14, 2024
Vastly overpriced. Arrogance. Yates keeps buying up competitors in the neighborhood and then closing them down. They estimated a job for my car at $2400. When I got a competing estimate form another shop for $750 less they dropped the price without discussion. What does that say about their prices--they charge what they can get away with, not what is reasonable.
Consumer from Alexandria, VA
Feb 04, 2022
I have been a long time customer of Yates, along with their predecessor, Alexandria Car Care. Most recently, they tried to convince me I needed a very large repair on my car. When I asked them how frequently a car needs this service, they told me every 80,000 miles. I asked them to look in their computer records as I was fairly sure I had this service done. They claimed they checked and did not find anything. Once I got home I went through my records and found yes, indeed, I did have this service done 50,000 miles ago. So, they attempted to pull a fast one on me to the tune of $2,800!

...and 24 more consumer comments for Yates Automotive Service