Passport Nissan of Alexandria

Name: Passport Nissan of Alexandria
Address: 150 S Pickett St, Alexandria, VA, 22304, US
Telephone: 703-823-9000
Rating: 2.0

150 S Pickett St
Alexandria, VA 22304 703-823-9000

Checkbook's Top Rating
Quality	NO
Price	NO**

17 ratings
65% gave a "superior" overall rating
Compare 498 nearby auto repair shops
"Friendly service, good quality. A little expensive but similar to other dealers. Willing to fix small..."
Read More Comments

Prices for Passport Nissan of Alexandria

Checkbook's price comparison score what is this?

Hourly labor rate for major mechanical repairs

Consumer Ratings for Passport Nissan of Alexandria — 17 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

Letting you know cost early what is this?

Advice on service options and costs what is this?

Overall quality what is this?

Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for Passport Nissan of Alexandria

Number of complaints with local government consumer agencies and (complaint rate) what is this?

Number of complaints with BBB and (complaint rate) what is this?

Current BBB report

Makes serviced:

Nissan

Makes serviced under manufacturers' new-car warranties:

Nissan

Consumer Comments for Passport Nissan of Alexandria

Consumer from WASHINGTON, DC
Apr 13, 2024

Friendly service, good quality. A little expensive but similar to other dealers. Willing to fix small things at minimal or no cost. My car is 13 years old (but only 46,000 miles) so I usually accept whatever they recommend, and the car stays in good shape.

Consumer from ALEXANDRIA, VA
Jun 23, 2017

Left car for repair Wednesday 3PM ,did not hear from them on progress so called Friday 2PM and got the feeling work had not even been started got ccar after wait for repairs to be completed 5:30 Pm. Also charged more for repair them their e-mail stated cost without reason for higher cost,

Consumer from ALEXANDRIA, VA
Jul 23, 2015

Good quality work. Timely.

You won't find anything else like Checkbook

Nonprofit and independent
Takes no advertising or referral fees
Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
Thousands of undercover price comparisons
Complaint counts from local consumer agencies and attorney general offices

Auto Repair Shops Articles

How to Find a Good Auto Repair Shop

When your car breaks down or acts up, it’s a major inconvenience—and can be a major expense. That’s why finding a good mechanic or repair shop is so important. Our evaluations of hundreds of area shops will help you find great service and low prices.

How to Save Money on Car Repairs

Our price ratings of shops will help you find shops that charge fair prices. Don’t assume using a low-cost shop means having to accept low-quality work: We found that top shops are more likely to offer low prices as lousy shops.

Is an Independent Shop or a Dealer Better for Car Repairs?

If your car is still covered under a new-car warranty, you’ll want to use a dealership for repairs. But if your car is no longer under warranty, you’re probably best off using an independent shop.

EV Repairs: Are All-Electric Vehicles Reliable? Where Will Owners Get Repairs?

The shift to EVs will affect our choice of vehicles and the way people drive. But in the long term, the way owners get them serviced and repaired will be similar to the way things currently are for gas-engine cars. And EVs will need repairs: So far, most new models aren’t very reliable.