Wellington Terrace at Hershey's

1361 E Boot Rd
West Chester, PA 19380 484-653-1200

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Consumer Ratings for Wellington Terrace at Hershey's — 1 Ratings

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Consumer Comments for Wellington Terrace at Hershey's

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Consumer from West Chester, PA
Apr 22, 2021
Not Recommended
My 98 year old mother was at Wellington for close to 6 years. Ever since Senior Lifestyle took took over from Benchmark Senior Living Wellington went from a 5 star facility to a 1 star facility. Food got worst, work conditions got worst (just read the staff reviews on Indeed), they got rid of good, caring people. My mother died in there in early October 2020. Within 3 days between my mom's death and family cleaning out the apartment, a theft occurred of close to 50 valuable Swarovski crystal. I noticed a very suspicious series of events when the theft occurred. We notified senior management immediately. After speaking with the new senior management, my brother and myself left with the feeling they never really cared. They blamed it on a family member taking the crystal or another resident going into mom's empty apartment and stealing the crystal. I doubt if they even questioned their staff. The family has the feeling that the heirloom crystals will never be returned. Shame on the person who stole crystals from me deceased mother.