La-Z-Boy Furniture Galleries
All locations combined
Checkbook's Top Rating | |
---|---|
Quality | NO |
- 163 ratings
- 61% gave a "superior" overall rating
- Compare 66 nearby furniture stores
- "They do not back up their products. Deliver obviously defective products and then bring in contract..."
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Checkbook Summary of What It Sells ?
Consumer Ratings for La-Z-Boy Furniture Galleries — 163 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality
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Promptness of service
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Reliability
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Advice on choice and use of products
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Staff attitudes/atmosphere
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Ease of looking at/testing products
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Prices
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Business Policies for La-Z-Boy Furniture Galleries
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- In-home interior design services available
- Repair services available for case pieces and/or upholstered furniture
- Soil and stain treatment for upholstered furniture upon request
- Has an online gallery/catalog
- Website offers room designer software
- Website lists prices for most items
- Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
- Down payment required
Return time period for special-order items (in original condition)
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No returns
Restocking fee
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No returns
Return time period for in-stock items (in original condition)
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3 days
Restocking fee
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30%
Consumer Comments for La-Z-Boy Furniture Galleries
Dec 01, 2018
Jul 14, 2017