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Prestige Subaru of Turnersville

4271 Black Horse Pike
Turnersville, NJ 08012 856-629-9200

Ratings

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?%    
? out of 6 recommended

Consumer Ratings for Prestige Subaru of Turnersville — 6 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Consumer Comments for Prestige Subaru of Turnersville

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Consumer from SEWELL, NJ
Oct 20, 2024
Recommended
I had a positive experience buying a Forester at Prestige Subaru. They are honest in their pricing. There are no add-ons on the sticker that I didn't ask for like at some dealerships. Also, it is a pleasant experience to have someone answer the phone when I called. I didn't have to talk to AI.
Consumer from CHERRY HILL, NJ
Oct 08, 2024
Recommended
Consumer from ELKINS PARK, PA
Jun 11, 2024
Not Recommended
Purchased 2023 Solterra EV 11/22. Did not finance vehicle but finance guy sold us a 60 month warranty. He stated warranty was for dents and scratches, and the repair company would come out to wherever we were. I waited some 18 months until we had a few scratches, called for service under the warranty. Was told the warranty only applied to TIRES and DENTS, and that we had to go to a participating dealership. We were never provided anything in writing other than a one page printout for a Fidelity Warranty Services, Inc. Vehicle Protection Plan Road Hazard Tire and Wheel Service Contract, that was printed out after I signed a scratch pad and it said I agree to be bound by all pages of the contract (NO CONTRACT WAS EVER PROVIDED). The one pager just had my info and the vehicle info. Unfortunately, when we finally called the warranty company, and then the dealership, the service the finance and general manager (Brett Herington) both said it did not cover scratches and I could only get a prorated refund. Although neither was a witness to what we were told, they insisted no one lied to us. I am a Contracts Attorney, and my Husband a computer and tax professional. We know exactly what we were told or we never would have paid an absurd amount for a warranty that may have required us to return to this far away out-of-state dealership to repair only tiny dents and wheel/tire imperfections. (That's all that's covered, no scratches or tiny dents if paint is missing). They will never get any more business from us and I hope this saves someone reading this from giving them your business,

...and 3 more consumer comments for Prestige Subaru of Turnersville

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