Sears

800-469-4663
Checkbook's Top Rating
Quality NO
Price NO**

Prices for Sears

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Consumer Ratings for Sears — 160 Ratings

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Percent of customers who rated service "superior" for: | = average for all appliance repair services
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Complaints for Sears

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Areas Served by Sears:

  • Anoka Co.
  • Carver Co.
  • Dakota Co.
  • Hennepin Co.
  • Ramsey Co.
  • Scott Co.
  • Washington Co.
  • Wright Co.

Types of appliances company repairs:

  • Electric dryers
  • Electric ranges
  • Freezers
  • Garbage disposers
  • Gas dryers
  • Gas ranges
  • Dishwashers
  • Refrigerators
  • Washing machines

Consumer Comments for Sears

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Consumer from LAKE ELMO, MN
Nov 02, 2024
The technician that finally came to our site was fully qualified to do the job and did very well, but Sears' system operations were among the most poorly organized operations we have ever encountered and, on top of that, they have a system that does not want customers to connect with them. They failed to communicate with us and even with their own technicians when they needed to; we were not informed that there would be no service on the scheduled day because of illness. A technician was not informed of our rescheduling action and showed up at another time. We thrice called to get an auto-response answer which started a reschedule process but automatically switched to a survey and thanked us for completing the survey. We were unable to reschedule until we finally found another telephone number where we talked with someone who gave us a new time, but failed to inform the technician.
Consumer from Eden Prairie, MN
Aug 26, 2024
They are a good company to be with
Consumer from Saint Paul, MN
Aug 22, 2024
Great service company

...and 43 more consumer comments for Sears