Kelly Plumbing & Heating
1932 St Clair Ave
St Paul, MN 55105 651-699-1232
St Paul, MN 55105 651-699-1232
Checkbook's Top Rating | |
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Quality | |
Price | NO** |
- 23 ratings
- 87% gave a "superior" overall rating
- Compare 68 nearby plumbers
- "My water heater went out. I live down the street from Kelly so I called them around noon on a Friday...."
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Prices for Kelly Plumbing & Heating
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Minimum charge for a service call
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Consumer Ratings for Kelly Plumbing & Heating — 23 Ratings
Percent of customers who rated service "superior" for:
= average for all plumbers
Doing work properly on first try
Starting and completing work promptly
Letting you know cost early
Advice on service options and costs
Overall quality
Overall quality: percent who rated company "adequate" or "superior"
Complaints for Kelly Plumbing & Heating
Number of complaints with BBB and (complaint rate)
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Does company do sewer clearing work? ?
Areas Served by Kelly Plumbing & Heating:
- Dakota Co.
- Hennepin Co.
- Ramsey Co.
- Washington Co.
Consumer Comments for Kelly Plumbing & Heating
Mar 09, 2022
Oct 14, 2017
Kelly's price for the heater and installation was within 5% of other plumbers I called, so I called the price "Adequate". They did, however, finish the job within two hours rather than the 2-3 hours they quote up front and I already had the required local shutoffs in place, so the total job came to less than I was quoted up front. They also took care of the permit that is required in my city; other plumbers told me they'd get a permit only if I made them get one.
Kelly offers the option of letting me get the heater that they would install on a time-and-materials basis. I chose not to do that. Kelly was not at all evasive about which models of heater they sell (not bottom-of-the-line) and were open about options like extended warranties. No pressure and no making me feel I was cheap for not "buying up the line."
The plumber that did the work was efficient and the work neat. He told me what to expect and he (and the old water heater) left. Happy to have had them do the work.
May 01, 2016
...and 2 more consumer comments for Kelly Plumbing & Heating