HOM Furniture

3201 Country Dr
Little Canada, MN 55117 651-634-6777
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for HOM Furniture — 74 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Business Policies for HOM Furniture

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Has an online gallery/catalog
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
7 days
Restocking fee what is this?
$0

Consumer Comments for HOM Furniture

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Consumer from Saint Paul, MN
Nov 03, 2022
Helped me pick out my recliner and very good customer service
Consumer from Minneapolis, MN
Oct 08, 2022
It has now been 13 months since we ordered & made a down payment on a couch & chair. The down payment was $1358.06. Getting the sales person to respond to calls has been unsuccessful, & she's the manager of the store! Supply chain & Covid excuses aren't cutting it anymore, & the store's utter lack of communicating with us is appalling. We won't ever shop there again.
Consumer from Saint Paul, MN
Mar 03, 2022
Bought a sofa and two chairs here. Not a lot of help on the floor; maybe there is if you ask for design help. Their Web site provides as much info as the salespeople we talked to. The furniture is... adequate. None of it is heirloom quality but it doesn't cost what heirloom furniture costs either. The White Glove service was great -- on time, efficient, and thorough. If you want what they have, it's a decent deal.

...and 4 more consumer comments for HOM Furniture