Room & Board

7010 France Ave S
Edina, MN 55435 952-927-8835
Checkbook's Top Rating
Quality NO

Consumer Ratings for Room & Board — 25 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Room & Board

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Custom upholstery services
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Full payment required at the time of purchase
Return time period for special-order items (in original condition) what is this?
14-21 days
Restocking fee what is this?
$0
Return time period for in-stock items (in original condition) what is this?
14-21 days
Restocking fee what is this?
$0

Consumer Comments for Room & Board

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Consumer from Saint Paul, MN
Mar 15, 2025
Their quality of product over the last 10 years has gone down extremely. People pay a high price they expect to have the best quality. I would like to continue shopping at the store but if their quality continues to decrease but their price is at the same I will not be continuing to shop at the store.
Consumer from MINNEAPOLIS, MN
Nov 02, 2024
Room and Board's products are not inexpensive, but they are of extremely high quality. (Actially, their prices are consistent with, if not lower than, those of other high-end furniture dealers.) Delivery was earlier than originally promised, and the delivery experience itself was very good. One item had small, but serious, blemishes, and R&B responded immediately to my concern. (That process still needs to play itself out, so I don't yet have an opinion on the quality of the fix.) I've purchased furniture from R&B on occasion over the last 30+ years or so, and I've never been disappointed.
Consumer from Minnetonka, MN
Oct 17, 2023
Great quality products, made in the United States. The staff is not pushy and they know their products inside and out.

...and 2 more consumer comments for Room & Board