Macy's

100 Southdale Ctr
Edina, MN 55435 952-924-6600
Checkbook's Top Rating
Quality NO

Consumer Ratings for Macy's — 45 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Promptness of service what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Macy's

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Custom upholstery services
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • No payment required until furniture arrives
Return time period for special-order items (in original condition) what is this?
3 days
Restocking fee what is this?
25%
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
15%

Consumer Comments for Macy's

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Consumer from Minneapolis, MN
Nov 10, 2022
It is a very nice place to shop expensive though
Consumer from Eden Prairie, MN
Sep 13, 2021
Recommend, but not highly, actually more of a neutral position of neither recommend or not recommend. The sales person was great, the selection was so-so, but the deliver process and communication after purchase did not meet expectations.
Consumer from Lakeville, MN
Aug 19, 2020
Purchased furniture from here many times

...and 3 more consumer comments for Macy's