Fairview Southdale Hospital

6401 France Ave S
Edina, MN 55435 952-924-5000
Checkbook's Top Rating
Complex care
Simple care NO
Inpatient care

Summary Ratings for Fairview Southdale Hospital

Ratings From Physicians for complex emergency care what is this?
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Ratings From Physicians for simple emergency care what is this?
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Patient ratings for Fairview Southdale Hospital — 216 Ratings

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Timely & Effective Care for Fairview Southdale Hospital

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How Often Hospital Followed "Best Treatment" Guidelines for Stroke Cases
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How Often Hospital Followed "Best Treatment" Guidelines for Heart Attack Cases
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Front-line capabilities for Fairview Southdale Hospital

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Emergency medicine certified doctor always on duty
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Ratings for Inpatient Care for Fairview Southdale Hospital

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Percent of customers who rated service "superior" for: | = average for all emergency rooms
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Consumer Comments for Fairview Southdale Hospital

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Consumer from BLOOMINGTON, MN
Oct 17, 2024
The staff and service, once service begins, are superior. Triage for real emergencies is pretty good (e.g., my wife's heart attack). The problem is the nightmare of the waiting room. Seating is grossly uncomfortable; wait times can seem interminable when you are in pain, There are no cots to lie on while you wait, no separate area to avoid exposure to other patients. You must remember, if there's time, to bring reading or work materials so you don't end up sitting for 4 to 6 hours with only your pain to dwell on. Kidney stones don't seem to merit any more attention than a broken arm (I've had both, and believe me, you can handle a broken arm for quite a while, but kidney stones can be excruciating.) Once in, I felt the staff was highly professional and friendly, and very thorough with diagnosis.
Consumer from Eden Prairie, MN
Feb 10, 2024
Backlog in ER waiting room was terrible. Waited several hours before taken to treatment room. More waiting. Staff behind front desk exhibited insufficient concern. Little empathy. But once the Dr. came to the room, care was good. Not rushed to explain diagnosis and follow-up course of action.
Consumer from Minnetonka, MN
Jul 21, 2023
Initial response was fair because I arrived by ambulance for dislocated hip. I was left alone for long periods, incomplete application of urination device left me with soaked clothing, no follow-up walking to verify correction, no advice for follow up.

...and 29 more consumer comments for Fairview Southdale Hospital