Mercy Hospital

4050 Coon Rapids Blvd
Coon Rapids, MN 55433 763-236-6000
Checkbook's Top Rating
Complex care
Simple care NO
Inpatient care

Summary Ratings for Mercy Hospital

Ratings From Physicians for complex emergency care what is this?
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Ratings From Physicians for simple emergency care what is this?
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Patient ratings for Mercy Hospital — 155 Ratings

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Percent of customers who rated service "superior" for: | = average for all emergency rooms
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Timely & Effective Care for Mercy Hospital

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How Often Hospital Followed "Best Treatment" Guidelines for Stroke Cases
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How Often Hospital Followed "Best Treatment" Guidelines for Heart Attack Cases
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Average Number of Minutes Patients Waited to be Seen by a Healthcare Professional
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Average Number of Minutes Patients Waited to be Admitted
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Average Number of Minutes Patients Waited to Receive Care and Be Sent Home
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Average Number of Minutes Patients Waited to Receive Pain Medication for Broken Bones
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Percent of Patients Who Left Without Being Seen
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Front-line capabilities for Mercy Hospital

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Specialists always on duty
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Number of emergency department cases per year
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Trauma center designation
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Emergency medicine certified doctor always on duty
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Ratings for Inpatient Care for Mercy Hospital

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Percent of customers who rated service "superior" for: | = average for all emergency rooms
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Overall Rating by Patients for Inpatient Care
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Doctor's ratings for high-risk adult surgery what is this?
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The Leapfrog Group's Hospital Safety ScoreSM
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Consumer Comments for Mercy Hospital

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Consumer from New Brighton, MN
Jun 08, 2024
While my ratings might be lower than ideal, this Emergency Room is very, very busy. I checked in their once for chest pain, and since it was determined on check-in that I wasn't having an acute heart attack, I was given a cot in the hallway while further tests were done. Then I was sent home with instructions to follow-up with the cardiologist. Later last year, my husband was taken there by ambulance with heart-attack symptoms. I followed in the car, and when I got to the ER, they placed me in a cardiac unit waiting room. I waited an hour with no word about my husband, so I had to ask the desk clerk to find someone who could tell me what was going on. She immediately found a PA who explained what was being done for my husband.
Consumer from Andover, MN
May 09, 2021
Pleasant staff, great local ER
Consumer from Anoka, MN
Apr 29, 2021
Questionable diagnostics, even updated the place is dated.

...and 15 more consumer comments for Mercy Hospital