IKEA

8000 Ikea Way
Bloomington, MN 55425 952-858-8088
Checkbook's Top Rating
Quality NO

Consumer Ratings for IKEA — 126 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Promptness of service what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for IKEA

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Customers can order directly from store’s website
  • Website offers room designer software
  • Website offers the “See in my room” AR (augmented reality) tool
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Full payment required at the time of purchase
Return time period for special-order items (in original condition) what is this?
Not applicable
Restocking fee what is this?
No Data
Return time period for in-stock items (in original condition) what is this?
180 days
Restocking fee what is this?
$0

Consumer Comments for IKEA

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Consumer from Minneapolis, MN
Mar 13, 2025
Great store. Needs more clarity on price tags with the “friends and family” discounts offered makes it confusing.
Consumer from Minneapolis, MN
Mar 12, 2025
I feel that IKEA has options that match my personal style more than traditional furniture stores, and I like that they have a wide range of prices to fit any budget.
Consumer from Saint Paul, MN
Dec 30, 2023
Alot of their products are cheaply made.

...and 27 more consumer comments for IKEA