Milless Interiors

6627 E Laketowne Dr
Albertville, MN 55301 763-238-8202

Ratings

?
?%    

Consumer Ratings for Milless Interiors — 1 Ratings

Register here and see full info on Milless Interiors, FREE.
Percent of customers who rated service "superior" for:
Doing service properly on first try
?
?%    
Promptness
?
?%    
Letting you know cost early
?
?%    
Neatness of work
?
?%    
Pleasantness
?
?%    
Advice on service options and costs
?
?%    
Overall quality
?
?%    
Prices
?
?%    

Consumer Comments for Milless Interiors

Register here and see full info on Milless Interiors, FREE.
Consumer from MINNEAPOLIS, MN
Aug 21, 2017
Recommended
Ours is a qualified recommendation; it depends on whether you think the price and scheduling advantages of contracting with Milless offset some work which in our experience was impatiently and sloppily done (at least on the first try). Exacting perfectionists may find this frustrating. On the other hand, most issues arose with remodeling aspects that are not visible upon casual viewing of the room, and Milless would correct them to an adequate standard at the homeowner's insistence.

What was done: kitchen remodeling.

What Tom Milless does well: Thinks flexibly about design to meet the homeowner's requirements, has a talented cabinetmaker (or two), offers remodeling service at an excellent price point, and will ultimately correct most problems that are pointed out. We have a visually appealing kitchen with beautiful custom cabinet facing work and quartz counters, as a result. He tends to focus primarily on one job at a time, which (by comparative reports) means he gets the job done on a shorter timeline than many other contractors. He uses competent plumbing and electrical subcontractors. In general his project scheduling was capably done, and the work was delivered on-budget.

Where Tom could improve: On execution detail. He likes shortcuts, and initially did not want to repair sheetrock holes resulting from his team's demolition of the old cabinets (as the holes would be behind the new cabinets, not visible); some of the sheetrock areas that were fixed were poorly done, initially, and had to be re-done; undercabinet lighting wiring was routed without using wiring channels (wires were stapled to the sheetrock in the area behind the refrigerator, and duct-taped down in the cabinet over the range hood--again, areas not very visible). Cabinet interiors were melamine over particle board; this is difficult to work with, if one needs to route wiring through the shelving or put support screws through the cabinet sides, as drilling it quickly tends to "flake off" some melamine and, typically, some of the underlying MFD, too. That may not impair the structural integrity of the shelves, depending on how carefully it's drilled--in most cases the damage to the installed cabinetry was mostly cosmetic and limited. The need for caulking/sealing the backsplash joints at the sheetrock had to be pointed out before Tom took care of that, too. A landline phone connection was re-routed (per homeowners' requirements) without checking its operation before the splices were sheetrocked-in; the phone connection didn't work and it took some convincing to get Tom to open the sheetrock at the splicings for inspection (the fault was in the splicework, and he ultimately corrected it).