Passport Mazda

5050 Auth Way
Suitland, MD 20746 240-492-2000

Ratings

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Consumer Ratings for Passport Mazda — 6 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Overall quality
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Consumer Comments for Passport Mazda

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Consumer from Silver Spring, MD
Feb 25, 2024
Recommended
Bought a new car using the Checkbook service, which led us here, as they had the car we wanted in stock and had offered the next best price. The sales person we worked with was great - helped us through the paperwork and process. HOWEVER - even though we had pre-negotiated the price, when we went to pick up the car, we still had to go through over an hour of sitting with the manager and saying no to all the extras they tried to upsell us on. Had they simply accepted our "no" up front and not made us go through all that, I might have been more enthusiastic in my praise. Instead, I'll simply state that they delivered what we asked for at the price we had negotiated; thus it was a fair transaction, but not entirely without hassle; thus I'm very glad I have my own independent mechanic for non-warranty service.
Consumer from Falls Church, VA
Oct 08, 2022
Recommended
Consumer from Glenn Dale, MD
Oct 01, 2021
Not Recommended

...and 3 more consumer comments for Passport Mazda