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ProTech

12110 Tech Rd
Silver Spring, MD 20904 240-450-0308

Ratings

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?%    
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Consumer Ratings for ProTech — 7 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly on first try
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Promptness/responsiveness
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Advice on service options and costs
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Consumer Comments for ProTech

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Consumer from Mc Lean, VA
Jun 09, 2024
Recommended
Great for saxophone repair
Consumer from Rockville, MD
Apr 22, 2023
Not Recommended
Mixed experience with this company. Had a relatively simple repair on a 6 month old guitar amplifier that involved changing and re-bias of power tubes. The person at the front desk appeared knowledgable and was forthright with expected cost. They must be a busy shop because it took them nearly 4 weeks to get it done. I could have paid an additional fee for a rush job but I opted not to. The price in total seemed a little high but they are a niche company and are local, so I am willing to support them. The repair was done well with JJ tubes and the amp has worked great since. What was the most disappointing is when I went to pick up the amplifier I noticed that it had been banged against something and there was a small dent and tear in the tolex covering on the front of the amp. It was in mint condition prior to coming in the shop. I pointed it out to the sales person and they shrugged their shoulders at me and walked away. I was able to repair it myself but it gave the impression they don't handle your stuff with care. Accidents happen and a simple apology would have probably satisfied me. Take away is they seem to do good work, they are a little expensive but questionable handling of your stuff.
Consumer from Vienna, VA
Oct 03, 2022
Recommended
Repaired a Yamaha electric keyboard quickly and without any hassle. Recommend this company.

...and 4 more consumer comments for ProTech

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