DARCARS Toyota of Silver Spring

Name: DARCARS Toyota of Silver Spring
Address: 12210 Cherry Hill Rd, Silver Spring, MD, 20904, US
Telephone: 301-212-4787
Price range: $$$$
Rating: 1.5

12210 Cherry Hill Rd
Silver Spring, MD 20904 301-212-4787

Checkbook's Top Rating
Quality	NO
Price	NO

75 ratings
60% gave a "superior" overall rating
- Prices 28% higher than average
Compare 496 nearby auto repair shops
"DARCARS used a bait and switch tactic to try to get me to pay more than my car was worth for a repair...."
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Prices for DARCARS Toyota of Silver Spring

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Hourly labor rate for major mechanical repairs

Consumer Ratings for DARCARS Toyota of Silver Spring — 75 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

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Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for DARCARS Toyota of Silver Spring

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Current BBB report

Makes serviced:

Toyota

Makes serviced under manufacturers' new-car warranties:

Toyota

Consumer Comments for DARCARS Toyota of Silver Spring

Consumer from COLLEGE PARK, MD
Mar 14, 2025

DARCARS used a bait and switch tactic to try to get me to pay more than my car was worth for a repair. I took my 2008 Toyota Prius to them for diagnosis and repair. They quoted me $2800 for the repair, which I agreed to. But the problem was still there. So then they told me, oh no, it also needs $2200 more service to actually repair it.

Consumer from Silver Spring, MD
Oct 27, 2022

(I struggled with recommend/don't recommend, but decided to give Darcars the benefit of the doubt and let the reader decide.) Darcars puts together a very detailed list of changes (regardless of whether you have a service plan with them or not), and are usually relatively quick with the inspection. Issues found while the initial maintenance/repairs are being made don't always get communicated on a timely basis, resulting in significantly increased waiting times for service completion.

Consumer from Bethesda, MD
Jun 04, 2021

Scratched the body of a brand new car. Total lack of accountability. Wrote GM and did not get a response. This place is a complete joke.

...and 21 more consumer comments for DARCARS Toyota of Silver Spring

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