Bassett Home Furnishings
1150 Rockville Pike
Rockvillle, MD 20852 301-545-5560
Rockvillle, MD 20852 301-545-5560
Checkbook's Top Rating | |
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Quality | NO |
- 36 ratings
- 57% gave a "superior" overall rating
- Compare 79 nearby furniture stores
- "In a pandemic, custom furniture orders were challenged. Even though warned that delivery would take..."
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Consumer Ratings for Bassett Home Furnishings — 36 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality
Promptness of service
Reliability
Advice on choice and use of products
Staff attitudes/atmosphere
Ease of looking at/testing products
Prices
Business Policies for Bassett Home Furnishings
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- Has an online gallery/catalog
- Repair services available for case pieces and/or upholstered furniture
- Customers can order directly from store’s website
- Soil and stain treatment for upholstered furniture upon request
- Custom upholstery services
- Website offers the “See in my room” AR (augmented reality) tool
- In-home interior design services available
- Website lists prices for most items
Store's payment policy for furniture that is special ordered
- Downpayment required
Return time period for special-order items (in original condition)
No returns
Restocking fee
No returns
Return time period for in-stock items (in original condition)
Varies
Restocking fee
15%
Consumer Comments for Bassett Home Furnishings
Jan 19, 2022