Jim's Inc

PO Box 5754
Rockville, MD 20855 301-926-3499
Checkbook's Top Rating
Quality NO
Price NO**

Prices for Jim's Inc

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Consumer Ratings for Jim's Inc — 16 Ratings

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Complaints for Jim's Inc

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Areas Served by Jim's Inc:

  • Montgomery Co.

Consumer Comments for Jim's Inc

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Consumer from Rockville, MD
May 04, 2024
I've been using Jims for over 15 years and appreciate how the owner, HP, runs the company, like a small family business with old fashion quality service. Their phone person, Joe, was exceptional in helping us find a solution quickly to a leaking kitchen faucet. The repair advice on our options was very helpful. HP came out quickly and repaired the problem. I didn't rate the price because while it seemed to cost a lot, we got excellent, fast service and a quality product as a replacement in a short turn around time. Overall, I am very satisfied with the service.
Consumer from POTOMAC, MD
Mar 20, 2024
Good quality work and attention to detail. Excessively high priced for water heater installations.
Consumer from Rockville, MD
Feb 01, 2023
We called Jim's, Inc. because they were recommended on our community listserv. We were in the middle of a remodel and had to let our previous plumber go. H.P. quoted us $$2600 to install and plumb two drop-in porcelain sinks and repair the plumbing to our bathtub, which had burst during a hard freeze. There were other tasks needed, but we finally gave up because he would came and worked for a couple of hours at the end of the day and not finish and not return for several days. After three visits, he told us he needed to charge us for the work he had done so far, which was still not complete, and the total was now $3100 with no warning. He had not done any work that was not included in the original quote. In addition, when H.P. first arrived and we explained what had happened with our previous plumber, he said "what is he, Hispanic?", which we found extremely off putting. And he criticized many aspects of our remodel, even in areas he was not working. He was condescending and dismissive. Definitely not recommended.

...and 2 more consumer comments for Jim's Inc